Suggestions & Complaints

 

In order to implement successive improvements in our services, we encourage our customers to write down their complaints and / or suggestions.

 

You can make us reach your exhibition through:

 

Email or Letter sent to:

 

e-mail: openwatersdive@gmail.com

 

Address: Rua Vereador Filipe Jonas, N.º2, 8125-587 Quarteira, Portugal

 

 

 

COMPLAINT BOOK:

 

For face-to-face paper registration available at our office.

 

 

 

ELECTRONIC COMPLAINT BOOK:

 

Available online to register complaints at the following link: www.livroreclamacoes.pt

 

 

 

 

LITIGATION:

 

In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:

Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve (CIMAAL), Edifício Ninho de Empresas, Estrada da Penha 8005-131 Faro

Telf: 289823135 - Fax: 289812213, E-mail: cimaal@mail.telepac.pt, Site: www.cimaal.pt